ServiceNow widget – Simple List can be used to display any list in the system within Service Portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
ServiceNow Widget Configuration
This widget allows you to show a list of records in a specific table. Moreover, many built-in options let you customize the glyph, filter (encoded query) , Like to the target page, etc.
Widget Options
The Data Options include:
Table | The platform table that the simple list is formed from. |
Display field | Main field that displays as the “title” of the list item. |
Glyph | Icon that displays next to the widget name in the header |
Filter | Conditions that are applied to the list. To edit the filter, in the widget instance options context menu, select Open in platform. Use the Table & Filter tab to apply conditions to the simple list. For more information, see Create a filter in List v3. |
Link to this page | Portal page to link to from a list item. |
Bootstrap color | Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. |
Bootstrap size | Size of the widget |
Maximum entries | Maximum allowed number of entries that appear in the list at one time. |
Show even when empty | Widgets are designed to hide on a page when no results meet the criteria. Select this option to make the simple list widget display on a page even when empty. |
List body height | Actual length of the widget in pixels or EMs. A long list with a small body heigh includes a scroll bar option. |
Image field | Displays an image in the list. Select a field type that includes an image. For example, Photo. |
Secondary fields | Fields from the list item that display in addition to the main display field. |
Rounded images | Makes any images selected in the Image field round in the list. |
List page | The page that opens when a user selects View all in the widget footer. Select a page that correlates with the items that display in the list. |
Hide footer | Show or hide the widget footer |
View | The view option for when a list item links to a form. The Link to this page field must be set to a form page for this option to work. |

Example: Simple List of Items with picture
Step1: Open the page designer, drag the “Simple List” Widget

Step2: Click Pencil Icon to open widget options and configure as below settings


Step3: See the result
